TALCo Electronics will accept products returned by customer for a period of 7 days from the date of sale provided: A) the item is not a Special Order item, and, B) the item is in new and unused condition completely intact with all cables, accessories, manuals, etc. included in the original box. TALCo Electronics cannot be held responsible for the performance of the product if it was not recommended and installed by a Professional Installer in your area.

 

All returns must have a Return Authorization number before it will be accepted by TALCo Electronics. RA numbers are valid for 7 days only. Items should be returned to TALCo Electronics (with a copy of the original invoice) with freight prepaid by the customer. Any item returned beyond the 7 day RA period and/or without a valid RA number will be refused by TALCo Electronics. Merchandise must in the original box and must include all manuals, remotes, cables, packing, and other materials. The RA number should be prominently displayed on the shipping label of each box containing returned product. Do not write on the box.

The consumer will be charged for any item which is returned in incomplete condition, i.e. missing cables, manuals, remotes, etc. In the event that TALCo Electronics charges you for items missing and the items are returned within 7 days, you will be credited for the amount charged upon return of the missing items. Special Order items may not be returned except in the case of defects and will receive exact replacement only.
A restocking fee of $15 or 10% of the sale price (whichever is greater) and any shipping cost incurred to ship product will apply on all returned products. No credit will be issued for Special Order items.

 

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